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02 Desember 2008

Online banking – is it safe to do all your banking online?

Over recent years the popularity of online banking in the UK has soared, with many consumers enjoying the benefits of being able to conduct their day to day finances and manage their bank accounts from the comfort and privacy of their own homes. These days, many major banks offer online banking facilities to customers, and some banks even operate solely online, reflecting the popularity of banking online.

With online banking many consumers are able to conduct all sorts of transactions online – in fact, pretty much anything other than physically making deposits or withdrawing cash can be done using an online bank account. You can set up or cancel direct debits or standing orders, transfer money, make one off bill payments, check balances, check statements, order stationery such as cheque books, and more.

But just how safe is online banking? Well, the risk of fraud and theft in relation to online banking was once a major concern amongst consumers, and this resulted in many being reluctant to conduct their banking online some years ago. However, banks now use sophisticated software that minimises the risk to the customer, and this has resulted in more and more people enjoying the benefits of online banking whilst also enjoying peace of mind.

Providing you are sensible and exercise caution with regards to your bank account you will find that doing your banking online can be perfectly safe. However, you need to make sure that you do not put yourself at risk through your own actions. For example, although security amongst online banks has become more sophisticated, so have procedures used by fraudsters, and there are some common scams that you need to look out for.

One common scam is known as phishing, and this is where you receive an email that appears to be from your bank, asking you to link to the site and enter your account details. This is something that you should never do, as banks will not send out this type of email. If you have any concerns following the receipt of such an email you should either contact your bank by phone or you should log into your bank account through the search engine and never through the email link, otherwise you will be handing your account details to fraudsters on a plate.

Another thing that you should avoid doing is saving your bank details and password details on a computer that is shared, as this gives others access to your details. Even when the computer is not shared it is safer and more secure to make sure that your details are not saved, and to enter them manually each time you log into your bank account.